Ondine collects the information needed to process orders, provide customer support, prevent fraud, and improve the store experience.
Information we use
This can include contact details, delivery details, order history, customer service messages, and technical information such as device and browser data.
Payments
Payment details are processed securely by Shopify and payment providers. Ondine does not store full card details.
Marketing
If you sign up for email marketing, you can unsubscribe using the link in any marketing email.
Your rights
Customers can request access, correction, or deletion of personal data where applicable under UK data protection law.